Warranty
API Security Systems, Inc. warrants this product to be free of defects for a period of 1 year from the time of purchase. During the first 90 days, API Security Systems, Inc. will perform on-site repair or replacement if the equipment is determined to be defective (on-site service only applies to installations completed by API technicians). During the extended 9 month time period, if the equipment is suspected of being faulty, the original unit may be returned to API Security Systems, Inc. for repair or replacement. Before returning the equipment, a Return Material Authorization (RMA) number must first be requested from your API customer service representative. Please include a brief description of the problem and return the equipment to:
API Security Systems, Inc.
1287 Barclay Blvd.
Buffalo Grove, IL 60089
Attn: Repair & Return Department
API Security Systems, Inc. will repair or replace any defective API equipment without cost during the warranty period. If the unit is found to be defective for any reason other than abuse, improper use or improper installation performed by an installation company other than an authorized API Security Systems, Inc. partner. If a replacement unit is required, it will be provided in the fastest manner consistent with the urgency of the situation.
This equipment is to be used for Digital Video Recording only. If this product is used as a personal computer the warranty becomes null and void.
This equipment should NOT be field repaired. Any attempt to repair or modify the equipment by anyone other than an authorized API Security Systems, Inc. representative will void the warranty. The DVR Case is shipped from the factory with a ˇ°Tamper Proof Seal?located on the rear of the unit. This seal will provide immediate indication of unauthorized entry. If the equipment is suspected of being faulty, please contact API Security Systems, Inc. by calling: API Security Systems, Inc., Inc.
TEL: 847-419-9700
FAX: 847-228-9024
E-mail: admin@apit.net
API Security Systems, Inc. will continue to repair or replace faulty equipment beyond the warranty period for a nominal charge. Contact API or your local API Sales Representative for details.
Thank you for your business.
[ Video Surveillance Equipment Warranty (Extended A) ]
API Security Systems, Inc. warrants this product to be free of defects for a period of 1 year from the time of purchase. During the first 90 days, API Security Systems, Inc. will perform on-site repair or replacement if the equipment is determined to be defective (on-site service only applies to installations completed by API technicians). After the extended warranty time period, if the equipment is suspected of being faulty, the equipment may be returned to API Security Systems, Inc. for repair or replacement.
[ Video Surveillance Equipment Warranty (Extended B) ]
API Security Systems, Inc. warrants this product to be free of defects for a period of 2 years from the time of purchase. During the first 90 days, API Security Systems, Inc. will perform on-site repair or replacement if the equipment is determined to be defective (on-site service only applies to installations completed by API technicians). During the extended 1 year 9 month time period, if the equipment is suspected of being faulty, the original unit may be returned to API Security Systems, Inc. for repair or replacement.
[ Video Surveillance Equipment Warranty (Extended C) ]
API Security Systems, Inc. warrants this product to be free of defects for a period of 2 years from the time of purchase. API Security Systems, Inc. will perform on-site repair or replacement if the equipment is determined to be defective (on-site service only applies to installations completed by API Approved Technicians). After the extended warranty time period, if the equipment is suspected of being faulty, the equipment may be returned to API Security Systems, Inc. for repair or replacement. |